Careers
At Horizon Pack and Ship, we rely on steady, dependable people who take pride in careful work and clear service. Our team helps neighbors, small businesses, and local organizations get important items where they need to go, and we look for applicants who are ready to show up, pay attention to the details, and treat every customer with respect.
If you are interested in steady, hands-on work in a setting where reliability matters every day, a role at Horizon Pack and Ship may be a good fit for you.
What it is like to work at Horizon Pack and Ship
Horizon Pack and Ship is a local service business where most of your day is spent helping customers in person. You will greet people at the counter, answer straightforward questions about shipping and packing, and handle items with care from the moment they are brought in until they are ready to go out. The pace can be steady, especially during busy seasons, but the work follows clear routines that you can learn and follow with confidence.
Every member of our team plays a direct role in making sure packages are labeled correctly, packed securely, and handed off on time. You will stand, walk, lift light to moderate packages, and use simple tools such as tape dispensers, scales, and label printers. If you like being active and prefer practical, hands-on tasks instead of sitting at a desk all day, this type of work may suit you well.
Because we serve local residents and small businesses, you will often see the same faces again. Over time, many team members get to know regular customers by name and understand their usual needs. This creates a friendly, familiar environment where consistent service and a calm, respectful attitude are appreciated.
Who thrives in our roles
We look for people who are dependable, patient, and attentive. You should be comfortable arriving on time, following a schedule, and completing tasks the same careful way every time. If you pay attention to small details such as correct addresses, shipping options, and packaging materials, you will help prevent problems for our customers and for the team.
Customer service is a steady part of each role. You do not need to be a salesperson, but you should be willing to listen carefully, explain options in simple terms, and stay calm when someone is in a hurry or worried about an important package. A polite greeting, clear communication, and a professional appearance go a long way in our day to day work.
The right applicants are comfortable working on their feet, lifting packages within safe limits, and moving between the front counter, workstations, and storage areas. Experience in retail, shipping, or other service jobs can be helpful, but it is not required. A strong work ethic, honesty, and a willingness to learn are more important than a specific background.
Training and day to day support
When you join Horizon Pack and Ship, we do not expect you to know every detail on your first day. New team members receive hands-on training that covers how to greet customers, how to handle and pack different types of items, how to use our scales and software, and how to follow our store procedures. You will start with clear instructions and repeat common tasks until they feel familiar.
You will typically shadow an experienced team member, watch how they interact with customers, and then take on tasks with their guidance. As you get more comfortable, you will handle more parts of the process on your own, while still having coworkers and a manager nearby to answer questions. Our goal is to give you enough structure that you know what to do, while still allowing you to handle your work with confidence.
As shipping rules and options change, we keep staff updated with practical information so you can answer common questions accurately. The focus of our training is straightforward. We want you to feel prepared, act safely, and give each customer a clear and consistent experience every time they visit.
Growth within a local team
Horizon Pack and Ship is a local operation, and we value consistency and long term relationships with our staff. As you gain experience, you may take on added responsibilities such as opening or closing procedures, training new team members, or managing inventory and supplies. These steps often come with more independence and a broader view of how the store runs each day.
Employees who show reliability, accuracy, and good judgment with customers are often considered for lead or shift responsibilities as openings arise. Because we are a smaller, community focused business, growth tends to be steady and practical rather than fast or flashy. If you are looking for a stable role where you can build skills in customer service, shipping procedures, and store operations over time, this environment can be a good match.
Many of the habits you build here, such as punctuality, clear communication, careful handling of customer property, and steady problem solving, also support future roles in other service, operations, or supervisory positions, whether you stay in shipping or move into other local businesses later in your career.
A neighborhood focused workplace
Horizon Pack and Ship serves the local community, so your workday stays close to home. Our store environment is clean, organized, and designed to make it easy for customers to walk in, find help, and be on their way. You will work alongside a small team where people know each other by name and share responsibility for keeping the space orderly and welcoming.
Because we support residents, home based businesses, and nearby offices, you will see a variety of needs across a normal week. Some customers may be sending personal gifts, others may be shipping products, documents, or equipment. You will learn how to adjust your approach slightly for each situation while keeping the same steady level of care and accuracy.
The atmosphere is professional, but it is also personal and familiar. We aim to treat both customers and coworkers with the same level of courtesy. Simple habits such as keeping the counter tidy, checking labels twice, and offering a clear answer to a question help maintain a workplace that feels calm and dependable for everyone who walks in.
How to apply
If you would like to be considered for a position at Horizon Pack and Ship, please prepare a simple resume that includes your current contact information, your recent work history, and any experience you have in customer service, retail, shipping, or other hands on roles. If you are newer to the workforce, you can include volunteer work, school activities, or other responsibilities that show reliability and attention to detail.
In a brief note or cover letter, let us know your typical availability, whether you are looking for full time or part time work, and why a local, customer facing role appeals to you. It is helpful to mention if you are comfortable standing for most of your shift, lifting moderate weight safely, and working a mix of weekday and weekend hours as needed by the store.
Current application methods may include email, online submission, or dropping off materials in person during business hours. Please follow the instructions listed with any active job posting from Horizon Pack and Ship, and include accurate contact details so we can reach you if we would like to schedule an interview or ask for more information.
Interested in joining Horizon Pack and Ship
If you are a reliable, detail focused person who likes steady, practical work and direct contact with customers, we invite you to submit your application for an open position at Horizon Pack and Ship. We review candidates with care and reach out to those whose experience and availability align with our current staffing needs.